Best Weight Training For Golf in 2020
Weight Training for Golf: The Ultimate Guide
Ultimate Guide to Weight Training for Golf Past 40
Weight Training for Women's Golf: The Ultimate Guide (Ultimate Guide to Weight Training: Golf)
Ultimate Guide to Weight Training for Golf
Golf Strength and Conditioning Log: Golf Workout Journal and Training Log and Diary for Golfer and Instructor - Golf Notebook Tracker
The Flexible Golf Swing: A Cutting-Edge Guide to Improving Flexibility and Mastering Golf's True Fundamentals
The Ultimate Guide To Golf Fitness Training: 4 Steps To Developing A Golf Fitness Program That Gets Results
Bigger Leaner Stronger: The Simple Science of Building the Ultimate Male Body
Ben Hogan's Five Lessons: The Modern Fundamentals of Golf
- In each chapter, a different tested fundamental is explained and demonstrated with clear illustrations, as though Hogan were giving you a personal lesson with the same skill and precision that made him a legend
- Covers grip, stance, posture, first & second part of the swing and a short summary and review
- Paperback size: 8" x 5A1/4"
- 109 pages Herbert Warren Wind: has been called "the best golf writer in captivity." His works include Thirty Years of Championship Golf (with Gene Sarazen), The Story of American Golf, and The Complete Golfer. Anthony Ravielli, an artist and avid golfer, used his vast knowledge of anatomy and the mechanics of human movement to show the reader the precise positions and related muscles that must be utilized to achieve success with Ben Hogan's techniques.
The Benefits of Customer Service Training
Is it time to consider a customer service training program?
In today's competitive market, companies that understand the value of customer service training have an advantage over those who don't. Customers have a choice of who they do business with and increasingly choose those who treat them right.
Since the customer service representative is the main point of contact between the company and the customer, it is imperative that the CSR is highly trained and projects the right image, attitude and company message. The best and most cost effective way to ensure the customer service representative has all the right tools to accomplish this is by using a customer service training program.
Companies who undertake phone customer service training for their call center staff see immediate benefits. One of the biggest reasons to train the customer service representatives is to create a culture of customer service. With a call center customer service program, all CSRs learn how to identify, understand and meet a customers needs. In addition, when all CSRs are trained with a customer service training program, the entire team becomes consistent in how they handle customer inquiries, quotes, sales and complaints. With customer service training, the call center CSR learns how important they are, along with how important the customer is, in the business transaction.
Call center customer service training includes topics such as phone and voice technique. It's important for a CSR to use their voice to convey enthusiasm as well as empathy. If a company has a winning sales script but their CSR reads it in a monotone voice, the result is a lackluster interaction with the customer. On the other hand, if a CSR is able to get the message across while sounding friendly and enthusiastic about the product, the combination of a winning sales script and a dynamic CSR is likely to result in a positive outcome - a sale. Through customer service training, the CSR learns how to accomplish this and increase sales.
Once a culture of customer service has been established, handling customer complaints is much easier. Customer service training teaches CSRs how to empathize with the customer and to find out what the customer wants.
Other benefits to training the customer service staff include increased morale, lower turnover, better motivation, enhanced company image and increased efficiencies in processes which result in financial gain.